The Low-Income Telephone Assistance Program for years has doled out $16.50 in monthly telephone subsidies to nearly 10,000 people who didn't qualify for it, state auditors said.
Program oversight was so lax that no one — not the Public Utilities Commission that administers it or the Department of Human Services that determines who gets it — knew how bad the problems had gotten. Each blamed a lack of funding for getting the job done.
As a result, the state annually has credited $920,000 to people wrongly getting the aid and might have to repay the federal government another $1.4 million because the state subsidy is tied to a federal one. Of the $16.50 credit, $10 comes from the federal Universal Service Fund.
Lack of funding? They had the funds to subsidize people who don't even meet the government qualifications at a cost of nearly a million dollars a year, and yet blame lack of funding for bureaucratic incompetence? So what should be done, should we reward incompetence with higher funding levels? That is what these bureaucrats would have you believe is the solution.